Returns & Exchanges
At Collector's Avenue, we want you to be completely satisfied with your premium fashion finds. If your acquisition doesn't meet your expectations, we offer a seamless 30-day return policy for all items in original, unworn condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included to qualify for a full refund.
Ship with Ease
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing